Shared Services Support Officer – Band 3

Location: Rosewood Villa, St Luke’s Hospital site, Armagh
Pay: £12.75 per hour
Job type: Temporary, full-time
Hours: 37.5 hours per week, in person

TCR Staffing Solutions is recruiting Band 3 Shared Services Support Officers to join our client’s Recruitment Shared Services Centre in Armagh. You will provide high-quality administrative, customer service and recruitment support, helping deliver efficient end-to-end recruitment.

Key responsibilities

• Process and deliver end-to-end recruitment and selection activities, including pre-employment checks, in line with agreed procedures.
• Act as a point of contact for staff, candidates and managers by phone and email, escalating queries where appropriate.
• Input, process, monitor and validate information accurately, including HRPTS transactions and recruitment databases.
• Create and review reports to monitor recruitment activity and identify risks.
• Provide general administrative support and maintain effective systems and records.

Essential criteria

• Five GCSEs (grades A–C) including English Language and Maths (or equivalent), or 18 months’ relevant experience.
• Willingness to complete the REC Level 2 Certificate in Recruitment Resourcing within 12 months of starting.
• Good Microsoft Office skills (Excel, Word, Outlook).
• Strong communication skills, attention to detail and the ability to prioritise workload.

Desirable

• Previous administrative, clerical or customer service experience.

How to apply
Email your CV to careers@totalcarerecruitment.com or call 028 3886 8133. You can also apply through Indeed.